Effective Date: 20 January 2024

Introduction

Tapa Wine Bar ("we" or "us") is committed to protecting your privacy and respecting your data rights. This Privacy Policy explains how we collect, use, share, and secure your personal information in connection with your visits to our bar, website, and use of our services.

Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number, postal address.

• Demographic Information: Age, gender, dietary preferences, allergies.

• Visit Information: Date and time of visit, table location, purchase history, wine preferences.

• Website Information: IP address, browsing history, cookies, and other online identifiers.

• Marketing Information: Preferences for receiving marketing communications.

How We Use Your Information

We use your personal information for the following purposes:

• Provide and improve our services: To process reservations, confirm bookings, fulfil orders, personalize your dining experiences, and respond to your inquiries.

• Marketing and communications: To send you promotional offers, newsletters, wine pairing suggestions, and other marketing materials based on your preferences.

• Analytics and insights: To understand customer behaviour, improve our menu offerings, and personalize your experience.

• Security and legal compliance: To protect our interests, enforce our policies, and comply with applicable laws and regulations.

Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

• Legitimate interest: To send you marketing materials, personalize your experience, and improve our services.

• Consent: For certain processing activities, such as collecting dietary preferences or using cookies, we will obtain your prior consent.

• Contract: To fulfil your reservations, orders, and other contractual obligations.

Sharing Your Information

We may share your personal information with the following third parties:

• Service providers: We may share your information with third-party vendors who provide services to us, such as reservation systems, email marketing platforms, and data analytics providers.

• Business partners: We may share your information with carefully selected wine suppliers or local event organizers for mutually beneficial marketing initiatives, but only with your consent.

• Legal authorities: We may disclose your information to comply with the law, court orders, or other legal proceedings.

Your Data Rights

You have the following rights regarding your personal information:

• Access: You have the right to access your personal information and request a copy.

• Rectification: You have the right to correct any inaccurate or incomplete information.

• Erasure: You have the right to request the deletion of your personal information.

• Restriction: You have the right to restrict the processing of your personal information.

• Objection: You have the right to object to the processing of your personal information for marketing purposes.

• Portability: You have the right to receive your personal information in a portable format.

You can exercise these rights by contacting us at [email address] or [phone number].

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the Internet is completely secure.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to track activity on our website and improve your experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personalinformation, please contact us.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email if the changes are significant.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tapawinebar.co.uk or 01625575058